Privacy Policy

Effective Date: August 2, 2026

Welcome to JIYARA ("we," "our," or "us"). At JIYARA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jiyara.in, create an account, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our website, you may provide:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
PIN Code
Order Information
Account Login Details
Wishlist and Cart Information
Customer Support Communications

Payment Information

We do not store your debit card, credit card, UPI PIN, net banking passwords, or CVV details.

Payments are securely processed through trusted third-party payment gateways. We only receive limited transaction information required to process your order.

Automatically Collected Information

When you use our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Source
Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products
Send order confirmations and invoices
Provide shipping updates
Manage returns and refunds
Respond to customer inquiries
Improve website performance
Prevent fraud and unauthorized transactions
Personalize your shopping experience
Send promotional offers (only if you opt in)
Comply with legal and regulatory obligations

3. Cookies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Maintain your shopping cart
Improve website performance
Analyze visitor behavior
Measure marketing effectiveness

You can disable cookies through your browser settings, although some website features may not function properly.

4. Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

Device Information
Browser Type
Pages Visited
Time on Site
Approximate Geographic Location

This information is used only for improving our website and customer experience.

5. Google Login

If you choose to sign in using your Google account, we may receive:

Your Name
Email Address
Google Account Identifier
Profile Picture (if permitted)

We only access information that you authorize Google to share.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send:

New product launches
Exclusive offers
Festival discounts
Sale announcements
Important store updates

You can unsubscribe at any time using the unsubscribe link provided in our emails.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers such as:

Payment Gateway Providers
Shipping and Courier Partners
SMS Service Providers
Email Service Providers
Website Hosting Providers
Analytics Providers
Government Authorities when legally required

These service providers are permitted to use your information only for providing services on our behalf.

8. Shipping Partners

To deliver your orders, we share necessary information such as:

Name
Mobile Number
Delivery Address
Order Details

This information is shared only for order fulfillment.

9. Payment Security

All online payments are processed using secure, PCI-DSS-compliant payment gateways.

JIYARA never stores:

Credit Card Numbers
Debit Card Numbers
UPI PINs
CVV Numbers
Net Banking Passwords

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL Encryption
Secure Servers
Access Controls
Regular Security Monitoring
Password Protection
Limited Administrative Access

While we strive to protect your information, no method of transmission over the Internet is completely secure.

11. Data Retention

We retain your information only for as long as necessary to:

Fulfill orders
Maintain your account
Comply with legal obligations
Resolve disputes
Enforce our agreements

12. Your Rights

Subject to applicable laws, you may:

Access your personal information
Correct inaccurate information
Update your profile
Delete your account (subject to legal requirements)
Withdraw marketing consent
Request information about your stored data

To exercise these rights, please contact us using the details below.

13. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

14. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

JIYARA

Website: https://jiyara.in

Email: support@jiyara.in

Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts in India.

Consent

By accessing or using the JIYARA website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.